•    Anti-Spyware Detection and Removal from Counter Spy            Anti-Spyware Bundled for Free

•    Anti-Virus Support for Major Vendors and Vipre Enterprise Anti-Virus           Bundled for Free

•    Remote Access Control Via LogMeIn

•    Asset Reporting

•    S.M.A.R.T. hard drive check (Predictive hard drive failure)

•    Microsoft Security Patch Whitelisting Service

•    Script Deployment

•    Low Disk Space Alerts

•    Alert Analysis, Filtering, & Notification

•    Remote Help Desk Support (Tier 1 & 2) & On-Site Support

aNetworks provides our clients with an opportunity to reduce their IT budget by providing preventive maintenance and HelpDesk services for Servers.

PROGRAM HIGHLIGHTS:
•Monitor incoming server alerts and event logs, which are analyzed and cross referenced against our internal database. Steps to resolution are provided to   our Server Support Team for remediation.
•State of the art automated checks and proactively schedules jobs to maintain client systems.
• Our NOC Team notifies the Server Support Team via an escalation matrix for issues directly affecting end users. (Server or network device down,   Exchange failure, Active Directory failures, etc…)
•Comprehensive reports on inventory and preventive maintenance activities.
•Comprehensive tracking of all software and hardware on each desktop/laptop. Changes are also tracked and aid in quicker problem resolution.
• Anti-Virus Protection & Anti-Spyware Protection included.
• Remote and On-Site Service (no travel fees).
• Priority Support from our Service Desk.
• Backup Monitoring (StorSite Clients Only)
• Annual Vulnerability Scan and Remediation.

Improve quality of life for you and your staff with more time on nights, weekends and holidays.