The “plus” option includes all the services of aManage Complete Care. In addition, it includes a complete hardware refresh within 4 years.
Clients electing the Complete Care Plus option enjoy a guarantee that all hardware will be replaced (refreshed) within a four year time frame. A four year agreement is required for this option.
INCLUDED IN aMANAGE COMPLETE CARE PLUS: • MailGuard Email Filtering Service
• MailGuard Email Encryption Service
• Bi-Annual Vulnerability Assessment & Remediation
• Bi-Annual Penetration Assessment & Remediation
• Quarterly Non-Critical Patch Deployment
• PC & Server Refreshes
• Software Installations
• Switch, Firewall, and Router Updates & Upgrades
• 3rd Party Application Management
• ISP Management
• Printer Management
• Phone System Management
• Technology Purchasing & Procurement
• Backup Monitoring & Remediation (StorSite Clients)